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    Date de l'annonce : 30-01-2018
      Référence : BOS_300118

    1. Main Duties and Responsibilities

    - Responsible for the overall operational efficiency of the branch.

    - Ensuring strict respect and implementation of all Service Level Agreements at the branch level.

    - Ensuring security of all assets at the branch.

    - Ensuring that customers claims are resolved efficiently and in a timely fashion.

    - Providing leadership to the branch operations team (customer service officer, Teller, IT officer and all support staff).

    - Ensuring strict respect of the branch operational policy.

     2. Key Skills and Attributes

     - At least a first degree preferably in accounting.

    - At least 2 years of experience in branch operations management gained from a microfinance institution.

    - Strong attention to details.

    - Strong understanding of the operational dynamics of a branch of a microfinance institution.

    - Developed oral and written communication skills.

    - Bilingual in French and English Languages.

    - Strong analytical skills.

    - Knowledge of Microsoft Word, Microsoft Excel, PowerPoint and functioning of any accounting software used by a microfinance institution.

    Date limite: 28/02/2018


    Contrat : CDI
    Disponibilité : Immédiate
    Lieu de travail : Douala - Cameroun
    Expérience demandée : 24 mois


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